Headquartered in Irvine, California, Innovative Beverage Concepts Inc., creators of MOCAFE™, MOCAFE ORGANICS™, TEAOLOGY® TEA, and MODERN OATS™, has been a leader in developing over 100 high quality, award winning, innovative café products that are used by professionals worldwide since 1996.
Managing your Information Preferences
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Sites related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with any of our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
We use Google Analytics on the Sites and Services to collect usage data, to analyze how users use the Sites and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
How we use collected information
Innovative Beverage Concepts, Inc. may collect and use Users’ personal identification information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Sites
We may use feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Sites.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal identification information, username, password, transaction information and data stored on our Sites.
Sensitive and private data exchange between each Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Sites or Services, we cannot and do not guarantee the security of any information you transmit on or through the Sites or Services, and you do so at your own risk.
Be Careful When You Share Information with Others
Please be aware that whenever you share information on any public area of the Sites or Services, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
Processing in the United States
Please be aware that your personal identification information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Sites or Services, you are agreeing to the collection, use, transfer, and disclosure of your personal identification information and communications will be governed by the applicable laws in the United States.
The Sites and Services are intended for users who are 18 years old or older. We do not knowingly collect personal identification information from children under the age of 18. If we become aware that we have inadvertently received personal identification information from a child under the age of 18, we will delete such information from our records. California users under the age of 18 may request the removal of their content or information publicly posted on the Sites or Services by e-mailing us at email@example.com. Please note that most of the user content that appears on our Sites or Services is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose personal identification information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Sharing your personal identification information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers whom we believe trustworthy and we have asked to confirm that their privacy policies are consistent with ours, to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Innovative Beverage Concepts, Inc. www.mocafeusa.com 9600 Research Drive Irvine, CA 92618
This document was last updated on October 22, 2018.
 Confirm no third party advertising and no user tracking across third party sites.